Frequently Asked Questions

Answers about shopping authentic fragrances and decants at The Lucky Aroma (theluckyaroma.com)—a national online fragrance retailer based in Northridge / Los Angeles.

Are your fragrances 100% authentic?

Yes. Every fragrance we sell is 100% authentic, sourced from trusted distributors and brands. We do not sell counterfeits or “inspired by” copies. Learn more on our About Us page.

Do you ship nationwide in the US?

Yes. The Lucky Aroma ships across the United States from our Northridge / LA base. We offer free US shipping on orders over $89.99. Customers near Northridge / Los Angeles can also choose free local delivery within about 5 miles.

What are 5ml and 10ml decants?

Decants are small samples hand-poured from authentic full-size bottles into glass atomizers (commonly 5ml or 10ml). A decant is not a full bottle—it lets you try a scent on your skin before committing to a larger size. Look for “Decant” in the product title when browsing.

What is your return or exchange policy?

Policies can vary by product type (full bottles vs. opened decants). For the most accurate guidance on returns or exchanges, please contact us or email fernando@theluckyaroma.com with your order details—we’ll help you directly rather than guess a one-size policy here.

How can I contact The Lucky Aroma?

Email fernando@theluckyaroma.com or use our Contact page. For local Northridge / LA delivery questions only, you can also call (747) 365-9938.

What brands and collections do you carry?

We curate designer and niche fragrances—including high-margin favorites like Reyane Tradition / Insurrection (such as Tobacco & Cognac), Michael Malul, Versace, Louis Vuitton decants, and more. Browse the store collections or start with our About Us overview.

Still have a question? Reach out via Contact—we’re happy to help you find your next signature scent.